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Buy from a company that has a business location
and has been in the business for at least 10 years.
If something goes wrong,
you want to be sure you are dealing with a company of substance that cares
about its reputation.
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Check the dealers website for hints of their
core values and character.
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Do a D&B check on the dealer. A D&B will tell
you how long they have been in business and how they pay their bills. It
will also alert you to any lawsuits or liens.
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Ask the dealer for customer testimonials and
bank references.
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If the person youre talking to does not come
across as knowledgeable and responsive, take this as an indicator of
potential problems down the road and terminate discussions.
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Ask who inspected the machine for the dealer.
Determine the best you can if the inspection was done by a qualified person.
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Personally, inspect the machine if at all
possible or, if its an inventory machine negotiate a return privilege as
part of the deal. At the very least, have photos of the machine e-mailed to
you.
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Find out if the dealer has full time technical and
service support on their staff available to assist you in the event you have
post-installation problems.
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Find out the process they use to clean their
inventory machines. Here is a sample process you should expect,
http://www.msiused.com/WhyBuyfromUs-1.htm.
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Demand air ride cab/trailer to move your
machine(s).
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Demand and expect all-weather tarp shipment
protection for your machine(s).
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Request photo documentation of your machine being loaded
and secured on a flat bed trailer e-mailed to you.
This is an example of what you should expect,
http://www.msiused.com/PhotoDocumentation.htm
